The way workplaces and jobs are organised is changing. New technologies, flatter organisational structures and increasing health and safety requirements are driving up literacy, numeracy and language requirements for more and more jobs. Lifting the level of literacy skills in the workforce is essential to improve business performance.
Companies are not always aware of the range of underpinning literacy skills that are involved in particular jobs. Sometimes they don't make the link between a lack of reading, writing or numeracy skills and problems such as wastage and reworks.
Building a more productive workforce often means investing in foundation skills training.
Companies that provide focused literacy training usually find that their global performance increases and employees become more productive and motivated, accept more responsibility and are better communicators.
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